TERMS & CONDITIONS

Last updated: February 3, 2026

These Terms & Conditions (“Terms”) apply to your use of this website and any purchase made through it.

1. About Us

Melissa Honey House is an operating name of Solwyn Group Inc. (Ontario, Canada) (“Melissa Honey House”, “we”, “us”, “our”).

2. Use of the Website

You agree not to misuse this website, attempt unauthorized access, disrupt service, or use our content without permission.

3. Products

Our products are handmade and may vary slightly in appearance, color, or finish. Product photos are for reference and may not perfectly represent the item received.

4. Orders & Acceptance

Submitting an order is an offer to purchase. We reserve the right to accept or decline any order, including due to stock availability, errors, or suspected fraud. If an order is cancelled after payment, you will receive a refund.

5. Prices & Errors

Prices may change at any time. If an item is listed at an incorrect price or with incorrect information due to an error, we may cancel the order and refund any amounts paid.

6. Payments

Payments are processed through third-party payment providers. We do not store full payment card details.

7. Shipping

Shipping is governed by our Shipping Policy, which forms part of these Terms. Delivery estimates are not guaranteed and may be affected by carrier delays or events beyond our control.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy, which forms part of these Terms.

9. Intellectual Property

All content on this site (including text, images, branding, and product descriptions) is owned by Melissa Honey House/ Solwyn Group Inc. or used with permission and may not be copied or used without written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Melissa Honey House/Solwyn Group Inc. will not be liable for indirect, incidental, or consequential damages. Our total liability for any claim related to your purchase will not exceed the amount you paid for the product(s) giving rise to the claim.

11. Privacy

Your use of our site is also governed by our Privacy Policy.

12. Changes to These Terms

We may update these Terms at any time. The “Last updated” date will reflect the most recent changes. Updates apply going forward.

13. Governing Law

These Terms are governed by the laws of Ontario, Canada.

14. Contact

Questions about these Terms please contact us.